{"id":2225,"date":"2019-03-24T02:19:06","date_gmt":"2019-03-23T23:19:06","guid":{"rendered":"https:\/\/www.turkcestan.com\/kurs-sartlari\/"},"modified":"2026-03-13T20:53:31","modified_gmt":"2026-03-13T17:53:31","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.turkcestan.com\/en\/terms-conditions\/","title":{"rendered":"Course Terms & Terms of Service"},"content":{"rendered":"

[vc_section full_width=”stretch_row” content_placement=”top” css=”.vc_custom_1765659356493{background-color: #e9e8ed !important;}”][vc_row gap=”10″ content_placement=”top”][vc_column]

Terms of Service<\/h3><\/div>
<\/span><\/div>
<\/p>\n
On this page, you can find all the academic, administrative, and financial requirements you need to know before enrolling in our Turkish language course. Please review this information carefully before registering for our Turkish language courses.<\/h6>\n

<\/div><\/div>[vc_tta_accordion spacing=”5″ gap=”5″ c_icon=”chevron” active_section=””][vc_tta_section title=”1. Age Requirements and Participation Conditions” tab_id=”1″][vc_column_text css=””]<\/p>\n

1.1 Our General Turkish courses are designed for students aged 16 and above. The program aims to enable adults to use Turkish confidently in daily communication, education, and professional life.
\n1.2 Turkish lessons for children are designed for students aged 6 and above. Lessons are supported with games, songs, and interactive activities to help children learn Turkish naturally and enjoyably.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”2. Course Purpose and Learning Objectives” tab_id=”2″][vc_column_text css=””]<\/p>\n

2.1 Course Objectives<\/strong><\/p>\n

The primary aim of the course is to enable students to use Turkish effectively, fluently, and accurately. The course targets CEFR levels A1 to C1<\/strong>, ensuring progression appropriate to each student\u2019s level.<\/p>\n

2.2 Program Structure<\/strong><\/p>\n

The program develops reading, writing, listening, and speaking skills in a comprehensive manner according to CEFR standards<\/strong>. General Turkish courses consist of 5 lessons per day, 20 lessons per week<\/strong>, with equal emphasis on all four core skills. The course includes practical usage examples and applied activities<\/strong> to reinforce learning.<\/p>\n

2.3 Progression and Online Continuation<\/strong><\/p>\n

After completing a face-to-face level, students may continue the next level online<\/strong>. However, students who leave a course midway<\/strong> are not entitled to complete the remaining lessons online<\/strong>.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”3. Lesson Schedule” tab_id=”3″][vc_column_text css=””]3.1 Lessons are conducted according to the weekly schedule set in the academic calendar. In face-to-face courses, there are morning and afternoon group options on weekdays and weekends. You can access the current schedule for face-to-face group lessons here: https:\/\/www.turkcestan.com\/genel-turkce\/<\/a>
\n3.2 Online lessons provide equivalent content and quality to face-to-face lessons. For online group lesson schedules: https:\/\/www.turkcestan.com\/online-turkce\/<\/a>
\n3.3 In online and face-to-face one-to-one lessons, days and times are flexible and planned mutually by the student and teacher.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”4. Educational Content and Materials” tab_id=”4″][vc_column_text css=””]<\/p>\n

4.1 Program:<\/strong>
The program progresses in a balanced manner across communication, vocabulary, grammar, pronunciation, listening, speaking, and academic skills<\/strong>.<\/p>\n

4.2 Course Materials:<\/strong>
Textbooks and supplementary materials are selected by the Institution to best suit the group\u2019s level and the students\u2019 learning needs<\/strong>. Teachers may recommend additional resources if necessary.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”5. Level Assessment and Course Start” tab_id=”5″][vc_column_text css=””]<\/p>\n

5.1 Placement Test<\/strong>
Before the course starts, a placement test is applied to ensure the student is placed at the correct level.<\/p>\n

5.2 Estimating Level<\/strong>
Students who want to know their estimated level beforehand can use the Online Turkish Test<\/a> page.<\/p>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”6. Attendance Requirement and Participation Rules” tab_id=”6″][vc_column_text css=””]<\/p>\n

\n

6.1 Attendance<\/strong><\/p>\n

Regular attendance to all classes is essential<\/strong>. Students are expected to attend at least 80% of the General Turkish courses<\/strong>. This percentage is the minimum requirement<\/strong> to ensure academic progress.<\/p>\n

6.2 Absence and Academic Responsibility<\/strong><\/p>\n

Students who are absent (regardless of the reason<\/strong>) have the right to take the level exam<\/strong>.
\nHowever, the academic responsibility for the classes missed is entirely the student\u2019s own<\/strong>.<\/p>\n

Institution:<\/strong><\/p>\n

    \n
  • The Institution is not obligated<\/strong> to provide free one-on-one make-up classes<\/strong> for missed lessons.<\/li>\n
  • The Institution cannot be held responsible for learning gaps caused by absence<\/strong>.<\/li>\n
  • The student agrees to complete missed topics using course books, provided materials, and self-study<\/strong>.<\/li>\n<\/ul>\n

    6.3 Make-up and Additional Support<\/strong><\/p>\n

    The Institution may, upon request and depending on availability, provide:<\/p>\n

      \n
    • Paid private lessons<\/strong><\/li>\n
    • Group-based extra support<\/strong><\/li>\n
    • Discounted repeat in the next course<\/strong><\/li>\n<\/ul>\n

      These supports are at the Institution\u2019s discretion<\/strong> and do not mean free make-up lessons<\/strong>.<\/p>\n

      6.4 Single-Level Students<\/strong><\/p>\n

      For students taking only one level<\/strong>, attendance and self-study discipline<\/strong> are determinant for academic success<\/strong>.
      \nIf the student fails the level exam due to absence or insufficient participation, the Institution is not responsible<\/strong> and progression to the next level is not guaranteed<\/strong>.<\/p>\n<\/div>\n

      [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”7. Participation Rules and Dismissal Conditions” tab_id=”7″][vc_column_text css=””]<\/p>\n

      \n

      7.4 Classroom Conduct and Behavior<\/strong><\/p>\n

        \n
      • Students must avoid any behavior that disrupts the class<\/strong>.<\/li>\n
      • All students must refrain from causing physical or verbal harm<\/strong> to others.<\/li>\n
      • Students from different cultures and nationalities must participate with mutual respect<\/strong>.<\/li>\n
      • Course materials and classroom equipment must be handled carefully<\/strong> and protected from damage.<\/li>\n
      • Each student is responsible for maintaining a safe and productive learning environment<\/strong>.<\/li>\n<\/ul>\n

        Note:<\/strong> Failure to follow these rules may result in disciplinary action, including termination of enrollment<\/strong>. Students are expected to focus on learning Turkish in a respectful and safe<\/strong> environment.<\/p>\n<\/div>\n

        [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”8. Make-up Lessons Policy” tab_id=”8″][vc_column_text css=””]<\/p>\n

        \n

        8.1 Missed Classes<\/strong><\/p>\n

        Classes missed by the student<\/strong> are not automatically subject to make-up<\/strong>.<\/p>\n

        8.2 Private Lessons<\/strong><\/p>\n

        Requests for private lessons<\/strong> are subject to an additional fee<\/strong>.<\/p>\n

        8.3 Program Changes<\/strong><\/p>\n

        In the event that the Institution makes changes to the course schedule or program<\/strong>, a make-up plan may be arranged at the Institution’s discretion<\/strong>.<\/p>\n<\/div>\n

        [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”9. Private Turkish Courses” tab_id=”9″][vc_column_text css=””]<\/p>\n

        9.1 Students in private Turkish courses have a maximum of 3 lesson deferral rights.
        \n9.2 Deferral applies only to package programs.
        \n9.3 Since lesson plans are fully prepared according to participant requests, cancellations or refunds are not provided for such courses.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”10. Fees and Payment Policy” tab_id=”10″][vc_column_text css=””]<\/p>\n

        \n

        10. Fees and Payment Policy<\/strong><\/p>\n

        10.1<\/strong> Course and course material fees must be paid in full at the time of registration, before the course starts.<\/p>\n

        10.2 General Turkish Courses (A1\u2013C1)<\/strong>
        \n10.2.1 Students enrolling in General Turkish courses who do not request a student certificate for residence purposes may pay course fees based on level (A1, A2, B1, B2, C1).
        \n10.2.2 No additional book fee is charged for students who make a lump-sum payment.<\/p>\n

        10.3 Students Registering for Residence Permit Purposes<\/strong>
        \n10.3.1 Students who request a student certificate for the purpose of obtaining a residence permit are required to pay the full one-year course fee in advance in order to receive a one-year student certificate.
        \n10.3.2 If the student cancels the course after obtaining the residence permit, the remaining course fee shall not be refunded.<\/p>\n

        10.4 Private Turkish Lessons<\/strong>
        \n10.4.1 In Private Turkish Lessons, no refund shall be made if a lesson is cancelled without a valid excuse.<\/p>\n

        10.5 Method of Payment and VAT Application<\/strong><\/p>\n

        10.5.1<\/strong> Different payment practices apply depending on the country from which the payment is made.<\/p>\n

        10.5.2 Payments Made from Outside Turkey<\/strong>
        \na) For bank transfers made from outside Turkey, payment is collected based on the foreign currency course fee amount.
        \nb) VAT is not applied to payments made from outside Turkey.
        \nc) All bank transfer, remittance and transaction fees are borne by the student.
        \nd) The institution shall not be responsible for any amounts that do not reach its account in full.<\/p>\n

        10.5.3 Payments Made from Within Turkey<\/strong>
        \na) For all payments made from within Turkey, the course fee is collected by adding 20% VAT<\/strong>.
        \nb) The invoice shall be issued as follows:<\/p>\n

        ? \u20ac + 20% VAT = ? \u20ac<\/strong><\/p>\n

        c) The TRY equivalent of the payable amount is calculated based on the foreign currency selling rate of our institution\u2019s contracted bank<\/strong> on the payment date.
        \nd) Therefore, if the registration\/agreement date and the payment date differ, the payable TRY amount may vary.
        \ne) Payments made without VAT or with an incomplete amount shall not be considered valid, and the registration process will not be completed.<\/p>\n<\/div>\n

        [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”11. Course Cancellation and Refund Conditions” tab_id=”11″][vc_column_text css=””]11. Course Cancellation and Refund Conditions<\/strong><\/p>\n

        11.1 Right to Refund<\/strong><\/p>\n

        Students who submit a cancellation request at least 1 week (7 days) before the course start date may receive a refund under the following conditions.<\/p>\n

        \u2022 20% of the paid fee is applied as a deduction within the scope of legal taxes and registration\u2013administrative procedures.
        \n\u2022 The remaining 80% amount is refunded to the student\u2019s bank account.<\/p>\n

        11.2 Acceptable Reasons for Refund<\/strong><\/p>\n

        After the course has started, refund requests may be considered in the presence of the following documentable and reasonable reasons:<\/p>\n

        \u2022 Health problems documented with a medical report
        \n\u2022 Relocation to another city or country (applicable only to face-to-face courses and must be supported by appropriate documents)
        \n\u2022 Death of a family member<\/p>\n

        For the submission of relevant documents and details regarding the refund process, the office must be contacted.<\/p>\n

        11.3 Cancellation After the Course Has Started<\/strong><\/p>\n

        In general, no refund is provided for cancellations made after the course has started.<\/p>\n

        However, in order to prevent student hardship, the institution may, if deemed appropriate:
        \n\u2022 Transfer the course right to another term, or
        \n\u2022 Place the student in a suitable alternative program<\/p>\n

        11.4 General Provisions<\/strong><\/p>\n

        \u2022 All payments are subject to the terms of the agreement that enters into force upon registration confirmation.
        \n\u2022 In face-to-face courses, situations arising from the student\u2019s personal circumstances (visa, residence permit, change of address, etc.) that affect the education process may be evaluated upon submission of relevant documents.
        \n\u2022 In cases where a refund cannot be made, the most suitable alternative solutions are evaluated together with the student.<\/p>\n

        11.5 Refund Process<\/strong><\/p>\n

        \u2022 Refund requests are processed after the required documents are submitted in full.
        \n\u2022 The remaining amount after the 20% deduction is refunded to the student\u2019s bank account.
        \n\u2022 Processing times may vary depending on banks or payment providers; the institution cannot be held responsible for such delays.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”12. Course Deferral and Date Change Policy” tab_id=”12″][vc_column_text css=””]12.1 Students may request a deferral in writing at least 1 week before the course start date for a valid excuse.
        \n12.2 The excuse must be verified with an official document to be considered valid.
        \n12.3 Upon approval of a valid deferral request, the student\u2019s course right will be reserved until the next course term.
        \n12.4 The deferral right can only be used once.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”13. Online Lesson Infrastructure and Implementation Rules” tab_id=”13″][vc_column_text css=””]<\/p>\n

        13.1 Platform<\/strong>
        Online lessons are conducted via the Zoom<\/span><\/span> platform. Screen sharing and digital learning materials may be used during the lessons when necessary.<\/p>\n

        13.2 Attendance and Roll Call<\/strong>
        Students are expected to join the lessons on time. Attendance is taken at the beginning of each lesson. The lesson duration will not be extended for students who join late.<\/p>\n

        13.3 Technical Requirements<\/strong>
        To participate in online lessons, students must have a stable internet connection and a device with a functioning camera and microphone. The institution is not responsible for technical problems arising from the student\u2019s internet connection or equipment.<\/p>\n

        13.4 Online Lesson Cancellation and Rescheduling Policy<\/strong>
        Online lessons are scheduled as part of a course package and are generally conducted as one-to-one lessons<\/strong>.<\/p>\n

        Students are entitled to reschedule a lesson up to three times<\/strong> during the course package.<\/p>\n

        To be accepted, cancellation or rescheduling requests must be submitted in writing at least 24 hours before the scheduled lesson time<\/strong>.<\/p>\n

        Requests made less than 24 hours before the lesson<\/strong> will not be accepted and the lesson will be considered as completed.<\/p>\n

        Missed lessons are not guaranteed to be rescheduled<\/strong>.<\/p>\n

        [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”14. Airport Transfer Service Terms” tab_id=”14″][vc_column_text css=””]14.1 Transfer service is provided on weekdays between 08:00\u201320:00.
        \n14.2 The fee is 50\u20ac per person.
        \n14.3 Students must provide flight information to the institution at least one day in advance.
        \n14.4 The institution is not responsible for flight changes, deferrals, or cancellations not notified in advance; no refund is provided.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”15. Accommodation Reservation and Responsibilities” tab_id=”15″][vc_column_text css=””]15.1 The institution can arrange student dormitories, private homes, hotels, or apartments upon request.
        \n15.2 A one-time fee of 80\u20ac is charged for all reservations.
        \n15.3 Accommodation contracts are made by the student and all responsibilities belong to the student.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”16. Student Acceptance Letter (Visa Document) Policy” tab_id=”16″][vc_column_text css=””]16.1 Applicants requesting an acceptance letter must pay 400$.
        \n16.2 The original document is sent within 3\u20135 business days after payment.
        \n16.3 The institution does not communicate with consulates regarding the visa process.
        \n16.4 If the course registration occurs after obtaining the visa, 400$ is included in the total fee.
        \n16.5 If the visa is not obtained, 400$ is non-refundable.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”17. Public Holidays and Lesson Schedule” tab_id=”17″][vc_column_text css=””]17.1 The institution is closed on official holidays; make-up lessons are not provided.
        \n17.2 No break is applied between A1 and A2 levels.
        \n17.3 After A2, a 3-day break is applied.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”18. Exams, Assessment, and Success Criteria” tab_id=”18″][vc_column_text css=””]18.1<\/strong> A placement test is conducted for students at A2 level and above.
        18.2<\/strong> At the end of each course, a course advancement exam is applied. The passing grade is 60<\/strong>.
        18.3<\/strong> Students who fail must take a make-up exam. An additional fee equal to 10%<\/strong> of the course fee applies for the make-up exam.
        18.4<\/strong> If the student fails the make-up exam, repeating the course is mandatory.
        18.5<\/strong> Students who cancel without repeating the course will have 20%<\/strong> deducted from the remaining course fee.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”19. Certificate Process and Certificate Fees” tab_id=”19″][vc_column_text css=””]19.1 Students who successfully complete the course are entitled to receive a certificate.
        \n19.2 Sufficient attendance and success are required for the certificate.
        \n19.3 Online T\u00d6MER Exam Fees:
        \n19.3.1 Turkey: 180 USD
        \n19.3.2 Europe: 200 EUR
        \n19.3.3 USA: 210 USD[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”20. Health Insurance and Residence Procedures” tab_id=”20″][vc_column_text css=””]20.1 The institution provides health insurance services through partner agencies.
        \n20.2 Students with this insurance are entitled to free residence appointment services.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”21. Photo and Video Shooting Permission Policy” tab_id=”21″][vc_column_text css=””]<\/p>\n

        21.1<\/strong> The Institution may take photographs and video recordings during educational activities for educational and promotional purposes.<\/p>\n

        21.2<\/strong> Participation in photographs and video recordings is subject to the Student\u2019s explicit consent<\/strong>.<\/p>\n

        21.3 Explicit Consent Statement (Optional)<\/strong><\/p>\n

        The consents below are voluntary<\/strong> and are not a condition<\/strong> for enrollment or participation in the course.<\/p>\n

        \u2610 Photo and Video Recording Consent<\/strong>
        I hereby give my explicit and informed consent<\/strong> to appear in photographs and\/or video recordings taken during the educational process and to the use of such materials by the Institution for promotional purposes<\/strong>, including but not limited to the Institution\u2019s website, social media accounts, printed materials, and digital marketing content.<\/p>\n

        \u2610 Educational Recording Consent<\/strong>
        I hereby give my explicit and informed consent<\/strong> to the audio and\/or video recording of lessons for educational, quality assurance, and archiving purposes<\/strong>.<\/p>\n

        The Student has the right to withdraw this consent at any time by written notice<\/strong>.
        The withdrawal of consent shall take effect from the date of notification and shall not affect any lawful use made prior to the withdrawal.<\/p>\n

        [\/vc_column_text][\/vc_tta_section][vc_tta_section title=”22. Complaints, Feedback, and Review Process” tab_id=”22″][vc_column_text css=””]22.1 Students may first share complaints with their teacher.
        \n22.2 If requested, the complaint is forwarded to the Director and a response is given within two business days.
        \n22.3 The institution is obliged to evaluate all complaints seriously.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”23 Corporate Confidentiality” tab_id=”1765663360329-ba813e0f-02ed”][vc_column_text css=””]<\/p>\n

        23.1 Corporate Confidentiality<\/strong><\/p>\n

        The names of companies and institutions involved in corporate training programs, as well as employee information or details of such collaborations, are not published on any platform. This approach is adopted in line with the principles of confidentiality and mutual trust.<\/p>\n

        [\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-solid fa-file-contract” add_icon=”true” title=”Course Terms and Participation Agreement” tab_id=”1766567865554-5ea3ec6f-0ea4″][vc_column_text css=””]<\/p>\n

        Course Terms and Participation Agreement<\/strong><\/h4>\n

        Article 1 \u2013 Definitions and Parties<\/strong><\/h4>\n

        1.1 In this Agreement, \u201cInstitution\u201d refers to TURKCESTAN, \u201cStudent\/Participant\u201d refers to the person enrolling in the course, and \u201cParties\u201d refer to both the Institution and the Student.
        1.2 By enrolling, signing (physically or electronically), or making a payment, the Student confirms that they have read, understood, and accepted all terms of this Agreement.<\/p>\n

        Article 2 \u2013 Subject of the Agreement<\/strong><\/h4>\n

        2.1 This Agreement governs the course chosen by the Student: course name, level, duration, number of lessons, schedule, fees, payment terms, and provision of course materials.
        2.2 The Institution will provide the course in accordance with the published program; modifications to instructors, schedule, or location may occur as specified in this Agreement (see Article 6).
        2.2.a Courses will be held in Istanbul at TURKCESTAN’s partner centers in \u015ei\u015fli, Avc\u0131lar, or Kad\u0131k\u00f6y, according to group accessibility.
        2.3 Prior to enrollment, a placement test may be conducted to determine the appropriate language level. Test results are valid for a maximum of four months. TURKCESTAN reserves the right to place the Student in a different level based on instructor evaluation during the first week of classes.<\/p>\n

        Article 3 \u2013 Student Responsibilities and Conduct<\/strong><\/h4>\n

        3.1 The Student shall not damage or destroy educational materials, classroom equipment, or Institution property. The Student agrees to fully compensate the Institution for any repair or replacement costs caused by them or their companions.
        3.2 Attendance is mandatory: The Student must attend at least 80%<\/strong> of General Turkish lessons.
        3.3 Students cannot exceed 20%<\/strong> absenteeism. Exceeding this limit, except for documented medical or emergency reasons, results in loss of eligibility for the final exam or course completion certificate.
        3.4 The Student agrees to comply with discipline, dress code, use of electronic devices, and health and safety rules during classes.
        3.5 Disruptive behavior, preventing lessons from taking place, verbal or physical attacks toward others, or damage to course property may result in termination of the Student\u2019s enrollment.<\/strong>
        3.6 For online or hybrid courses, the Student is responsible for their own equipment, internet, and platform access; the Institution is not responsible for connectivity or technical issues on the Student\u2019s side.
        3.7 The Student acknowledges that classroom or online sessions may be recorded by the Institution and that recordings may be stored as part of the Institution\u2019s records and used as described herein (see Article 7).<\/p>\n

        Article 4 \u2013 Course Fees, Payment, and Late Payments<\/strong><\/h4>\n

        4.1 Course fees and materials must be paid in full before the course starts during enrollment.
        4.2 For General Turkish courses (A1\u2013C1): Students not requesting a student certificate for residence may pay in the currency equivalent using the Institution\u2019s published exchange rate. Bulk payments are not subject to additional material fees.
        4.3 Private (one-to-one) lessons are non-refundable unless a valid excuse exists (see Article 5).
        4.4 In case of delayed payment, the Institution reserves the right to suspend course delivery, charge late fees, or take legal collection measures.
        4.5 All bank, transfer, commission, and exchange rate differences are the responsibility of the Student.
        4.6 Minimum enrollment requirements apply to all courses. If the minimum is not reached, the Institution may postpone or cancel the course, offering the Student a transfer to another course or full refund.<\/p>\n

        Article 5 \u2013 Course Cancellation, Refunds, and Enrollment Freeze<\/strong><\/h4>\n

        5.1 Students canceling at least 7 days before the course start date may receive a refund for documented valid reasons (medical report, relocation, family bereavement, etc.).
        5.2 In such cases, the Institution will retain 20%<\/strong> as an administrative fee; the remaining 80%<\/strong> will be refunded.
        5.3 No refunds are issued after the course starts. However, Students may transfer to another session or course.
        5.4 Refunds will be processed after submission of required documents, credited to the original bank account or credit card (subject to bank\/transaction processing times).
        5.5 In documented valid cases, Students may request a one-time enrollment freeze before or during the course. The freeze is valid for up to one year. Any fee differences during this period are the responsibility of the Student.
        5.6 If a course is canceled by the Institution for low enrollment or administrative reasons, the Student may transfer to another course, receive a full refund within 10 business days, or choose an equivalent make-up course.<\/p>\n

        Article 6 \u2013 Postponement, Modifications, and Force Majeure<\/strong><\/h4>\n

        6.1 Students may request one postponement prior to the course start with valid documentation (at least 1 week in advance).
        6.2 Postponements are valid until the start of the next available course.
        6.3 The Institution reserves the right to modify instructors, classrooms, programs, locations, or course elements with prior notice.
        6.4 Force Majeure: In cases of natural disasters, epidemics, government closure orders, or events beyond control, performance obligations are suspended. The Institution may postpone lessons or adjust fees accordingly.
        6.5 The affected Party must notify the other Party in writing within 5 business days of the Force Majeure event.
        6.6 For course modifications (program, instructor, classroom, online platform), Students will be notified at least 3 business days in advance, except in emergencies.<\/p>\n

        Article 7 \u2013 Materials, Copyright, Recording, and Promotion<\/strong><\/h4>\n

        7.1 All course materials (books, digital content, videos, documents) are copyrighted and owned by the Institution. Students may not copy, distribute, or share materials without explicit permission.
        7.2 Classes may be recorded (audio\/video). Students consent to use of recordings for review, education, archiving, and promotion (opt-in consent required<\/strong>).
        7.3 The Institution may use the Student\u2019s name, photo, references, or excerpts from their educational experience in promotional materials, websites, or social media unless the Student submits a written objection in advance.
        7.4 Student personal data will be processed in accordance with KVKK\/GDPR.<\/p>\n

        Article 8 \u2013 Liability and Indemnification<\/strong><\/h4>\n

        8.1 The Institution\u2019s liability is limited to providing educational services according to the published program.
        8.2 The Institution is not responsible for issues arising from the Student\u2019s equipment, internet, or factors outside its control.
        8.3 Any Party violating this Agreement may be subject to claims for compensation by the non-breaching Party.
        8.4 The Institution\u2019s records constitute definitive evidence in case of disputes.<\/p>\n

        Article 10 \u2013 Certificates, Exams, and Make-up<\/strong><\/h4>\n

        10.1 Students who complete the course successfully and meet attendance requirements will receive a CEFR-compliant certificate upon passing the final proficiency exam.
        10.2 Students who fail, scoring at least 40 points, may take a paid make-up exam.<\/p>\n

        Article 11 \u2013 Visa, Invitation Letter, and International Students<\/strong><\/h4>\n

        11.1 Students requesting an official invitation letter must pay USD 400<\/strong>.
        11.2 The original letter will be sent within 3\u20135 business days after payment.
        11.3 The Institution does not communicate with consulates and is not responsible for the visa process.
        11.4 If the course registration occurs after visa issuance, the USD 400 fee is included in the total course fee.
        11.5 If the visa is denied, the USD 400 is non-refundable<\/strong>.<\/p>\n

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        \n

        <\/p>

          <\/ul><\/div>\n
          \n
          \n<\/fieldset>\n
          \n\t

          Contract Approval Form\n\t<\/h3>\n\n \n\t
          \n\t\t

          Date and Time of Approval: <\/span>\n\t\t<\/p>\n\t<\/div>\n\t


          \nPlease fill out the fields below accurately and completely.\n\t<\/p>\n\n \n\t